FAQ

Our Products

We offer five uniquely different adult robes - each having different characteristics but equally popular. The below summary can serve as a practical guide in choosing that perfect robe for you or that special someone. As always, please contact us if you have any additional questions or need specific recommendations. Please also visit our robe comparison guide.

Plush Signature Robe is designed to be a lounge robe or a housecoat for the fall and winter season. It is our softest and lightest robe (about 2 lbs). Made with fine microfiber fleece, it also insulates very well. However, it is not meant for use straight out of the shower or tub as it does not absorb water as well as our other robes. But if you are looking for the softest and warmest robe possible, this should be your choice.

The Luxe Robe (aka Spa Robe) is our sleekest and the best all-around robe. It is robe of choice among the most exclusive 5-star spas and resorts. It is a dual layer robe so it is of medium weight (about 3 lbs). The outside layer is made with a brushed microfiber twill fabric and is silky smooth and soft. The inside is lined with a perfect blend of cotton-polyester terry. So it can whisk away moisture while giving you a great sleek look.  It is our best seller.

Pure Bliss Terry Robe is a super absorbent terry robe designed for use straight out-of-the-shower or tub. You won't need a bath towel! It is made with a relative new fabric weaved from rayon from Bamboo and Cotton and is extremely absorbent yet soft to the touch. It is also our heaviest robe because of the densely packed terry loops on both sides of the fabric (about 4 lbs). If you are looking for a bathrobe to use to dry yourself after a shower or a bath, this should be your choice.

Plush Dream Hooded Robe is a 100% cotton double sided terry robe. It is also designed for use straight out-of-the-shower or tub. You won't need a bath towel or a head towel! This pure cotton hooded robe has a sleek waffle weave outer while lined with soft and absorbent terry inside. Because it is 100% cotton, i provides just the right warmth without being too warm.

Pure Bliss Organic Terry Bathobe is our newest addition to our collection.  It is a GOTS certified 100% organic cotton terry bathrobe. It is also designed for use straight out-of-the-shower or tub.  At only 2 lbs, it is lightweight option without sacrificing water absorbency.  And because it is made with only certified organic cotton, it is eco-friendly and made without harmful chemicals or pesticides - enjoy that soft clean feeling every time you put on our Pure Bliss Organic Terry Bathrobe.

In each product page, you will find our "What's my size" tool.   By entering your approximate height and weight, our tool will recommend the best fitting size based on thousands of data points from previous customers.  In addition, under the Size Chart section, you can select a size based on your height, dress/suit size, and other measurements. If you are still unsure what size will fit best, simply contact us by providing us the estimated weight and height and the specific robe style you are considering. We will do our best to help you find the best fit.

Our robes are designed to be full length. They could fall anywhere between the lower calf and ankle area. But the actual area where the robe will fall will depend on:
- Your Height
- Size of the Robe
- Style of the Robe

For the exact length of our robes, please go to the robe page and click on the "Sizing" tab. Scroll towards the bottom of the page to find our measurement chart for every size.

Our robes and slippers are designed and produced exclusively for Plush Necessities. We use exceptionally high quality fabrics and materials solely made for our products. Beware of inexpensive knockoffs. Our products are sold exclusively online by Plush Necessities.

Gifts & Other Services

No. The invoice is not included in the package. The only copy of the invoice is from the order confirmation email. If you are sending the order directly to a gift recipient, rest assured that none of the pricing information is included in the package.

When your order is shipped, only a packing slip will be included. The packing slip can be used as a Gift Receipt. It does not contain any pricing information. It will contain all the necessary information your gift recipient will need to make an exchange or return.

We currently do not offer monogramming and embroidery services directly to our customers.  However, our robes are easy to monogram or embroider.  Your local embroidery shops will find it easy to work with our robes.

Our robes and slippers are individually packaged in clear recyclable plastic bags. We do not offer any other gift boxes or wrapping services at this time.

Ordering

We have a very popular Buy one Get one 20% off on all adult robes.  The discount is automatically applied to all qualified orders.  No coupons necessary.   Simply add two or more robes into shopping cart.

We also offer Fast Free 2-3 day shipping anywhere in the 50 United States.  We also promise price match guarantee everyday.  You will not find authentic Plush Necessities robes and slippers at a lower price than here. There is no need to search for Plush Necessities coupons

Unfortunately, in most cases, we will not be able to change or cancel an order once it is placed. Once an order is placed, it is sent to our fulfillment partner for processing. We use a world-class and efficient fulfillment partner to process our orders. With the benefit of shipping speed and accuracy, we lose the ability to make changes to orders once they are sent to fulfillment. But please contact us and we will try our best to find alternative solutions.

Price Assurance Everyday!: Rest assured that you will get the best prices on Plush Necessities brand of robes and slippers everyday at www.plushnecessities.com. If you find a lower price on the same item later (excluding taxes and shipping fees), contact us and we will refund you the difference within 90 days of your purchase!

We currently accept online orders only. We are a small business and currently do not have a call center and a dedicated staff to receive incoming calls. But if you have any questions, please contact us using our online form. You will receive a prompt and complete response typically within 1-2 hours during business hours. Contact Us Now!

Order & Shipping Status

Upon placing the order, you'll receive an order confirmation email.  The email contains a link that will take you to your specific order tracking page (with shipment tracking as well).

If you placed a multi-item order, your items maybe shipped in separate packages and will be delivered by different carriers on different dates. Please check the tracking statuses on all of your packages using the tracking numbers you received from the shipment confirmation emails.

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